Archives, custodians and release-of-information services
Medical records custodian services: what their own documents say
When a practice closes or changes EHR, its charts can move to a custodian or a legacy archive, and that service's own terms then sit between the records and any licence.
Ask about our old records Tell us who holds the charts and the years they cover, and we will answer against the 14 documents on this board.
What the board reads
Each of the 13 services on the board is read for four things: who it says owns the records, whether it keeps any aggregated or de-identified use for itself, whether its documents mention training models, and what it promises when the contract ends.
Keeping a use of the records
6 of the 13 services keep some use of their own in the documents read. Several of the documents are the services' website privacy notices rather than their customer contracts, and where a document is silent on a question the board marks it not stated.
Getting records out for a licence
A practice that wants to license old records needs the custodian's cooperation to get them out and a de-identification route that the law accepts; the sale guide sets out the rule. The full board links every document.